New option to purchase empty adjoining seats
Airline also introduces generous discounts on excess baggage rates to support demand from customers flying on essential trips
Emirates’ Economy Class customers can now enjoy even more personal space and privacy onboard with the ability to purchase up to three empty adjoining seats on their flight. These seats will be offered to all Economy Class customers holding a confirmed booking. Customers will not be able to pre-book empty seats, as these are subject to availability. Empty seats will only be offered for purchase at the airport check-in counter prior to flight departure, and costs range from AED 200 to AED 600 (US$55 to US$165) per empty seat, plus applicable taxes depending on flight sector.
Emirates has introduced this new seat product on the back of customer feedback, addressing the needs of a range of customers seeking extra privacy and space while still flying in Economy Class. This includes couples who wish to have the entire row to themselves (maximum of three seats in same row), parents travelling with in-lap infants, or those who simply want the added assurance of more space while travelling during pandemic times.
Emirates continues to lead the industry with innovative products and services that address traveller needs during a dynamic time. These include customer care initiatives such as flexible booking policies, multi-risk insurance cover, helping loyal customers retain their miles and tier status, and a commitment to honouring refunds.